SecureVOD.eu, questions and answers about your debits -...

What services does SecureVOD.eu offer?

SecureVOD.eu offers a 24 hour a day, 7 days a week simple, fast, efficient, secure and free subscription management system. You can access your account to manage, terminate, cancel or stop your SecureVOD.eu subscriptions and withdrawals. The Customer Service at your disposal allows you to get in touch with our operators to get the answers to your questions about your bank withdrawals which appear under the name of SecureVOD.eu.

I have a SecureVOD.eu debit on my bank statement, why?

How do I terminate, stop or cancel a SecureVOD.eu subscription?

I do not remember having subscribed to SecureVOD.eu.

I did not receive an email from SecureVOD.eu about a subscription, why?

Where can I find information about the offer to which I have subscribed?

Where can I find information about my subscription and my SecureVOD.eu payment history?

I have several SecureVOD.eu debits on my bank statement, why?

I think someone used my credit card without my knowledge with SecureVOD.eu, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?